Returns and Refunds :

If you have simply changed your mind, we are unable to accept returned goods that were purchased from us in sealed, packaged, and perfect condition. All our products, particularly our teas, are a proprietary blend and so returns after order are not possible.

Shipping and Logistics :

At New Herbal Life, we are careful to deliver your sterile, well packaged, drinks and other products to you anywhere worldwide. The processing time for orders is 1-3 business days. After this, delivery time within Nigeria is 1-6 days, and 10-15 business days internationally. Please keep in mind that during holidays, this time may vary. Thank you for your understanding.

Orders and Payments :

All orders submitted on our pages shall be considered as an offer to New Herbal Life. New Herbal Life reserves the right to refuse/decline your order at any time and for any reason, including but not limited to: (i) the availability of the products in your area (New Herbal Life specifically reserves the right to revise or cease to make available any of its products at any time); and (ii) if the products are incorrectly described or priced on the webpage.

Cancelled Orders :

In the event that your order is cancelled or declined, you shall receive an email confirmation stating same. Additionally, if your order is declined or cancelled after your payment, New Herbal Life will refund the full amount paid. The third-party credit card service provider must approve all purchases made through the use of a credit card.

Disclaimer :

TO THE FULLEST EXTENT POSSIBLE UNDER THE LAW, THE USE OF THIS WEBPAGE IS AT YOUR OWN RISK, AND NEW HERBAL LIFE HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES (EXPRESS, IMPLIED OR STATUTORY) WITH REGARDS TO THE WEBPAGE AND YOUR PURCHASE OF ANY PRODUCTS HEREUNDER. THIS WEBPAGE IS PROVIDED “AS IS”, AND MAY CONTAIN ERRORS, INACCURACIES, VIRUSES OR BUGS, AND THIS WEBPAGE MAY NOT BE UP TO DATE, AND THEREFORE IS NOT TO BE RELIED UPON.

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